Privacy
Policy

1. Introduction

Cape Customs & Commercial Attorneys ("the firm", "we", "us") is committed to protecting the privacy of visitors to our website and the clients and other individuals whose personal information we process in the course of our practice. This policy explains what information we collect, how we use it, and the rights available to you under applicable law, including POPIA.

2. Information We Collect

We may collect the following categories of information:

• Contact details you provide via our contact form, email or telephone (name, email address, phone number, office preference and message content).
• Information you provide in the course of instructing the firm on a legal matter.
• Newsletter subscription details.
• Basic technical information collected automatically when you browse our website (such as browser type and pages visited), where applicable.

3. How We Use Your Information

We use personal information to:

• Respond to enquiries submitted through our website or otherwise.
• Provide legal services to clients who instruct the firm.
• Send newsletters or updates to individuals who have subscribed.
• Comply with our legal, regulatory and professional obligations.

4. Confidentiality & Legal Privilege

Information provided to us in connection with actual or potential instructions may be subject to legal professional privilege and is treated as strictly confidential in accordance with our professional obligations as attorneys.

5. Sharing Of Information

We do not sell personal information. We may share information with service providers who assist us in operating our practice (such as IT or hosting providers), and where required by law or a competent authority.

6. Your Rights

Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, and to object to certain processing. To exercise these rights, please contact us using the details below.

7. Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, regulatory and professional record-keeping obligations.

8. Contact Us

For any questions about this policy or how your information is handled, please contact us at info@capeccalaw.co.za or via our Contact page.